"We have been using Bagnalls Coaches for about 10 years for our school visits and weekly swimming runs. We have always found them to be extremely helpful, polite and punctual with prices that are very competitive. Orchard school would not hesitate to recommend Bagnalls for excellent service."- Pat Smith
Our company operations and information about what it takes to operating a high standard coach business.
Our unique booking system is designed to allow for all our customers’ requirements whilst making sure all the trip details are accounted for. Our friendly office will help in any way we can to arrange your trip or outing. We welcome any new or existing customers to view our depot and coaches at any pre-arranged date. All county councils carry out on the spot road side checks on the vehicles working on their contracts as well as the government inspection team VOSA and Bagnalls Coaches have an exemplary record in high maintenance standard.
All our drivers are put through an enhanced CRB identification. Bagnalls Coaches as the certificates for all its drivers and produces them to all county councils. The new Vetting and Barring Scheme(VBS) created and administered by the Independent Safeguarding Authority (ISA) is due to “go live” during November 2010 and will provide means by which all individuals whose employment brings them into regular contact with children or vulnerable adults will be continually monitored as to their suitability. All CRB applications made around this date will be processed as part of the ISA registration which will be lifelong and portable. Our process for this change as already started to take place and we are reacting positively to the new legislation.
We have our own engineers and do our maintenance and servicing in house. We have a Workshop with state of the art Inspection Chamber and steam clean facilities. Our confidence in our engineers is reflected in our 100% MOT pass rate and excellent road side check record.
Nearly all coaches commissioned into the fleet are from the Manufacturer Volvo – a company that has shown industry excellence in ride comfort, safety and reliability. Each coach is maintained by our drivers to keep to our high standard of cleanliness. We carry equipment on each vehicle which includes cleaning equipment, maintenance and tool accessories, Accident cameras and Hi-Vis safety vests. There is CCTV on selected coaches which eventually will be on all coaches in our fleet. Bagnalls coaches operates a No Smoking policy on all its vehicles in following with the law. It is also Law that all travellers wear seat belts whilst the vehicle is in motion.
All our drivers are given training in all areas of our coach business so that they can perform their job to the best of their ability. Each driver gets a drivers hand book with all the criteria need to fulfil their job and provide our customers with an excellent experience. The hand book covers everything from general day to day guidelines and vehicle daily checks to Health & Safety policies and procedures. It has been put together jointly by the company and its employees to get the best result for everyone.
If you have any questions about us or our services please click here to contact us or call us on: 01283 551964
The Coach Stop, George Holmes Way, Swadlincote, Burton On Trent, DE11 9DF
Tel: 01283 551964 | Email: email@example.com
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